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Our agents bring a wide range of skills and experience from around the world. They choose assignments and schedules that fit their availability.
Whether you specialize in customer support, love sales or want to explore prospecting, Sqwad offers assignments that help you:
Develop your skills & enrich your professional experience
Fit work around your life by choosing a schedule that suits your needs
Get paid reliably and securely
Our differentiators
Ongoing team support
Your team leader provides regular feedback, clear goals and personalized coaching to help you develop your skills.
Capacity Management
Our model guarantees optimal use of available capacities. We adjust quickly and flexibly the volume of agents, thus minimizing costs while maximizing quality.
Competitive, reliable pay
Enjoy competitive pay, performance or quality bonuses, and on-time payments.
Tools that support your work
Use Sqwad Cockpit to track your performance, review feedback and develop your skills.
Artificial intelligence
Our AI tools help agents and team leaders work more effectively by streamlining information and providing personalized recommendations.
Dynamic planning
Choose assignments that fit your availability, with schedules that adapt to changing client needs.
100% remote work
You manage your schedule from home, wherever you are in the world. Total freedom to work in the best conditions.
Training & Support
Ongoing training to progress. Our internal programs allow you to develop your skills. You also benefit from personalized follow-up for support you in your evolution.
Flexibility & Autonomy
Choose assignments and schedules that fit your availability, so work fits around your life.
Competitive, reliable pay
Enjoy competitive compensation, with bonuses based on performance and/or quality, and the guarantee of being paid on time.
Why trust us?
APPLICATION
Apply online for an available opportunity
Interview
Take part in a remote screening interview through a simple, straightforward process.
Skills test
Complete a short assessment of your knowledge and familiarity with our tools.
TRAINING
Complete practical training to get ready for your assignment.
START YOUR ASSIGNMENT
Start supporting customers or engaging prospects, using our tools to meet your performance and quality goals
ONGOING SUPPORT AND DEVELOPMENT
Track your performance on your dashboard and continue developing your skills.
“I heard about Sqwad from a friend who was already working with them. What motivated me was the possibility to work flexibly, to be independent while benefiting from real supervision, and to contribute to various missions. I immediately felt that it was the perfect opportunity for me.”
“I am offered the freedom to organize my work knowing that I can always ask for help or advice.”
“I love the freedom I have in my work, but I know that if I need support, the Sqwad team is there to help.”
“What I like the most about Sqwad is the certainty of being paid correctly and on time. Working as a freelancer can be stressful at times, but here I know that my pay is stable and secure, allowing me to fully focus on my work.”
“Working at Sqwad allowed me to manage my schedule the way I wanted to. I can organize myself around my personal life while achieving my professional goals.”
