Your satisfaction, our priority
24/7 tailor-made customer service
Our squads of agents at the service of the excellence of your customer care (incoming or outgoing), to help you build loyalty and strengthen your customer relationship. They optimize and solve each interaction with your customers, regardless of channel, time zone, without geographic, volume or seasonal limits.trade missions at Sqwad consist in supporting our customers in the development of their turnover: present the offers, qualify prospects, schedule appointments and close sales.
available
In the world
yearly
average
wanted profile
Our agents have a multitude of skills and experiences, are present all over the world and work at their own pace, adapting to the time that they wish to devote to their mission.
If you feel like you're a great salesman and that you are stagnant in your current business, join the best salespeople at Sqwad!
At least 2 years of sales experience
Motivated & results-oriented
Able to listen, convince & negotiate
Autonomous & organized, with a good sense of follow-up
Motivated by performance-based pay
Comfortable with digital tools & CRM platforms
Our differentiators
Managerial rituals
Remote control is ensured through real-time monitoring via our tools, allowing performance monitoring and the activity of agents. Our team leaders offer individualized support, with clear objectives and development opportunities to promote the progression of agents.
Capacity Management
Our model guarantees optimal use of available capacities. We adjust quickly and flexibly the volume of agents, thus minimizing costs while maximizing quality.
Value for money
We offer flexible solutions and competitive, adapted to needs of each company. Our model makes it possible to guarantee a service of quality while optimizing costs, according to the volumes and specific requirements of our customers.
Close sales
A real platform for real-time management of your squads, production monitoring, productivity, quality and skills development. You have a 360° vision of the sqwads at your service on your tools or ours.
Artificial intelligence
A real co-pilot for our agents and managers, our AI tools support and streamline the flow of information and animate our sqwads by offering personalized recommendations for each agent and for each team leader.
Dynamic planning
Flexible planning that adapts to the evolution of your needs, with complete management of your daily, weekly and annual variations.
Why join Sqwad for a commercial mission?
Generate value for our customers
Each interaction with a prospect or a customer Is a opportunity to create value :
- Convert a lead into a customer
- Book qualified appointments
- Close complete sales
Your work contributes directly to growth the companies you support, while allowing you to maximize your earnings.
Total flexibility
After following our online training courses dedicated to each mission, you will have access to a comprehensive knowledge base, updated in real time for each customer.
You choose your mission, your schedules and your workload, according to your availability while working 100% remote.
Attractive remuneration
The remuneration depends directly on your results:
- Number of qualified leads
- Scheduled appointments
- Sales closed
Each mission offers a fixed system + commissions, according to your commitment and your performances, 20% higher than comparable salaries.
Benefit from the support of our technology
Our in-house platform: Sqwad360, helps you process requests more quickly, track your performance, and optimize your earnings.
Thanks to our monitoring tools, our intelligent knowledge base and our quality processes, you respond effectively to user requests.
process
Candidacy
Easily apply for one of our online offers.
Interview
Pre-selection exchange, everything happens remotely, quickly and without stress.
Skills test
Don't panic! It's just a matter of checking your knowledge and your ease with our tools.
Formation
Follow a practical path to get up and running quickly and effectively.
Start of mission
Manage your customers/prospects, achieve your performance and/or quality objectives, using our tools.
Follow-up & Evolution
Access your dashboards to follow your performances and progress in your career.