Personalized remote supervision
Our hybrid model combines the agility of freelancers with the expertise of experienced Team Leaders
A hybrid model
Independent agents: Enjoying a great deal of autonomy, our agents are motivated and committed.
Experienced supervisors: Our team leaders, all with permanent contracts, have recognized expertise in remote management.
This model allows us to:
Optimize costs: By reducing the fixed costs associated with a traditional model.
Gain flexibility: By quickly adapting our teams according to your needs.
Improving the quality of service: Thanks to a rigorous and personalized framework guided by the monitoring and analysis of data.
Tailor-made support
Our team leaders support their teams on a daily basis thanks to:
Powerful collaboration tools: We use the best tools to facilitate communication and performance monitoring.
Regular training courses: Our managers benefit from continuous training to develop their skills in remote monitoring.
Personalized follow-up: Each agent is monitored individually to identify their strengths and areas for improvement.
The advantages of our model
A relationship based on trust: Our team leaders build relationships of trust with their teams, promoting commitment and motivation.
Skills development: Our agents benefit from personalized support to develop their skills and evolve professionally.
A better quality of life at work: Work at Home offers great flexibility and makes it possible to reconcile professional and personal life, guaranteeing the loyalty of sqwads.